Effective Date: August 29, 2025
We value your privacy. This Privacy Policy explains how we collect, use, and share information when you use our CityWide Digital application, including all other related apps created by CityWide Digital (the “App”), which is integrated with Meta technologies such as Facebook Login, Instagram API, or other Meta Platform services.
1. Information We Collect
When you use our App, we may collect the following types of information:
Information from Meta:
If you log in using your Facebook or Instagram account, we may receive information from Meta such as your:Public profile (name, profile picture, user ID)
Email address
Friends list (if applicable and authorized)
Other information you consent to share with us through Meta’s permissions
Information You Provide Directly:
Data you enter directly in the App, such as preferences, profile details, or content you create.Automatically Collected Information:
Device information (model, operating system, browser type)
Usage data (features accessed, actions taken, interaction logs)
Cookies or similar technologies (where applicable)
2. How We Use Your Information
We use the collected information to:
Provide and operate the App’s features
Personalize user experience and content
Communicate with you about updates or support requests
Monitor, analyze, and improve the App’s performance
Comply with legal, regulatory, or contractual obligations
3. How We Share Information
We do not sell your personal data. We may share information only in the following cases:
With Service Providers: Companies that help us operate (e.g., hosting, analytics).
With Meta: To the extent required under Meta’s Platform Policies and integration services.
For Legal Purposes: If required by law, regulation, or legal process.
In Business Transfers: If our company merges or is acquired, your data may be transferred.
4. Data Retention
We retain your information only as long as necessary for providing services, fulfilling legal obligations, or resolving disputes. You may request deletion of your data at any time (see Section 7).
5. Your Privacy Rights
Depending on your location, you may have the following rights:
Access to the personal data we hold about you
Correction of inaccurate or incomplete data
Deletion of your personal data
Restriction or objection to processing
Data portability (where applicable)
If you are located in the EU/EEA, we comply with GDPR. If you are in California, we comply with CCPA.
6. Data Security
We implement reasonable safeguards (technical, administrative, and physical) to protect your data. However, no method of transmission or storage is 100% secure.
7. Managing Your Information
You can manage or delete the data we collect in the following ways:
Through your Facebook/Meta settings: https://www.facebook.com/settings
By contacting us directly at: [Insert Contact Email]
8. Children’s Privacy
Our App is not directed toward children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. If significant changes occur, we will notify users within the App or via Meta’s mechanisms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
CityWide Digital
Email: citywidedigitalcanada@gmail.com
Address: 2785 Leigh Rd #127B Victoria British Columbia V9B 4G2 Canada
