Effective Date: August 29, 2025

We value your privacy. This Privacy Policy explains how we collect, use, and share information when you use our CityWide Digital application, including all other related apps created by CityWide Digital (the “App”), which is integrated with Meta technologies such as Facebook Login, Instagram API, or other Meta Platform services.


1. Information We Collect

When you use our App, we may collect the following types of information:

  • Information from Meta:
    If you log in using your Facebook or Instagram account, we may receive information from Meta such as your:

    • Public profile (name, profile picture, user ID)

    • Email address

    • Friends list (if applicable and authorized)

    • Other information you consent to share with us through Meta’s permissions

  • Information You Provide Directly:
    Data you enter directly in the App, such as preferences, profile details, or content you create.

  • Automatically Collected Information:

    • Device information (model, operating system, browser type)

    • Usage data (features accessed, actions taken, interaction logs)

    • Cookies or similar technologies (where applicable)


2. How We Use Your Information

We use the collected information to:

  • Provide and operate the App’s features

  • Personalize user experience and content

  • Communicate with you about updates or support requests

  • Monitor, analyze, and improve the App’s performance

  • Comply with legal, regulatory, or contractual obligations


3. How We Share Information

We do not sell your personal data. We may share information only in the following cases:

  • With Service Providers: Companies that help us operate (e.g., hosting, analytics).

  • With Meta: To the extent required under Meta’s Platform Policies and integration services.

  • For Legal Purposes: If required by law, regulation, or legal process.

  • In Business Transfers: If our company merges or is acquired, your data may be transferred.


4. Data Retention

We retain your information only as long as necessary for providing services, fulfilling legal obligations, or resolving disputes. You may request deletion of your data at any time (see Section 7).


5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to the personal data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion of your personal data

  • Restriction or objection to processing

  • Data portability (where applicable)

If you are located in the EU/EEA, we comply with GDPR. If you are in California, we comply with CCPA.


6. Data Security

We implement reasonable safeguards (technical, administrative, and physical) to protect your data. However, no method of transmission or storage is 100% secure.


7. Managing Your Information

You can manage or delete the data we collect in the following ways:


8. Children’s Privacy

Our App is not directed toward children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without parental consent.


9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. If significant changes occur, we will notify users within the App or via Meta’s mechanisms.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

CityWide Digital
Email: citywidedigitalcanada@gmail.com
Address: 2785 Leigh Rd #127B Victoria British Columbia V9B 4G2 Canada